Desktop & Workstation SLA

Comprehensive SLA cover for your office desktops and workstations. Onsite hardware replacement, fleet management, and spare parts reserved for contracted clients.

Desktop SLA

Workstation & PC support

PSU Replacement RAM / Storage GPU Issues Motherboard
Desktop SLA

Desktop & Workstation Agreements

Keeping your office workstations running is critical. Our desktop SLA covers everything from component-level repair to full-unit swap, ensuring your team stays productive with minimal disruption.

  • Onsite hardware replacement within SLA window
  • Peripheral support (monitors, keyboards, mice)
  • OS reload and reconfiguration support
  • Bulk fleet repair management
  • Spare parts inventory reserved for contracted clients

Component Repair

PSU, RAM, storage, GPU, and motherboard replacement carried out onsite wherever possible to minimise downtime.

Fleet Management

Manage dozens or hundreds of desktops under one contract. Staggered maintenance scheduling and centralised asset tracking.

OS & Config

OS reloads, driver updates, domain re-joining, and software configuration included in Business and Enterprise tiers.

Ready to Get Started?

Talk to our enterprise team about a service contract tailored to your organisation.